TruckEast, the Scania truck dealership for East Anglia, has been awarded Scania’s Dealer Development Award (DDA) for its network performance during 2021.
Scania UK has announced TruckEast as the winner of its ‘Dealer Development Award’ (DDA) 2021, an award designed to encourage and promote the highest standards of customer service throughout its national dealer network. The DDA team set a series of performance targets and standards for dealerships to achieve, with the overall objective being to improve the quality of service delivered to customers.
TruckEast saw off 11 other dealers to win the prize for the second time, having won previously in 2019. This year’s runners-up were, Scania East and Graham Commercials, who finished in second and third place respectively.
John Biggin, Managing Director said: “All of us at TruckEast are delighted with the news of being announced winners of Scania UK’s DDA. We continue to strive in being the best in the business for delivering exceptional service to our customers.”
TruckEast is an established Scania dealer and one of the UK’s largest independently owned commercial vehicle workshop operators. The company offer new and used vehicles and provide service and specialist aftersales support for allmakes of HGV, passenger vehicles, vans and all types of agricultural and industrial vehicles. TruckEast operate from 14 dealer locations, right across the eastern parts of England.