- Help & Guides
This website is owned and run by Transport Media Pages Limited (“us”, “we”, or “our”) https://www.truckpages.co.uk. Our pages on third party social media platforms such as Facebook, Twitter, Instagram, Pinterest. The term “our services” refers to our online and print publishing services and any of our other products and services, offered from time to time.
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe. We want you to be fully informed about your rights, and how Truck Pages uses your data.
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
In specific situations, we can collect and process your data with your consent.
For example, when you opt-in to receive our digital or print publication.
In certain circumstances, we need your personal data to comply with our contractual obligations.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
We may also use your address details to send you the publications by post, informing you about new products and services that we think might interest you.
When do we collect your personal data?
What sort of personal data do we collect?
The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Here’s how we’ll use your personal data and why:
Sometimes, we’ll need to share your details with a third party who is providing a service (A designated printer or mailing service). We do so to maintain our relationship with you. Without sharing your personal data, we’d be unable to fulfil this request.
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
We secure access to our Truck Pages website using ‘https’ technology.
Access to your personal data is password-protected, and any marketing related data is secured to ensure it is protected.
How long will we keep your personal data?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, so that it can be used in a non-identifiable way for statistical analysis and business planning.
Some examples of customer data retention periods:
When you place an order to publish an advert on any of our media channels, we’ll keep the personal data you give us for five years so we can comply with our legal and contractual obligations.
If you’ve not used your account for more than five years, it will be flagged as inactive and we’ll contact you to ask whether you want to keep it open. Unless you reply to say ‘yes’, we’ll close the account and delete the personal data associated with it.
What are your rights over your personal data?
An overview of your different rights
You have the right to request:
You can contact us to request to exercise these rights at any time as follows:
To ask for your information please contact
Data Protection, Transport Media Pages Limited, 4 Milnyard Square, Bakewell Road, Orton Southgate, Peterborough PE2 6GX
or email [email protected]
To ask for your information to be amended please update your online account and contact our subscription manager, Faye Skinner on 01733 230400
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.
How can you stop the use of your personal data for direct marketing?
There are several ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Contacting the Regulator
If you feel that your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113.
Or go online to www.ico.org.uk/concerns
We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.
If you have any questions that haven’t been covered, please contact AT GRAPHICS LTD who will be pleased to help you:
Data Protection / Truck Pages
Transport Media Pages Limited
4 Milnyard Square
Peterborough PE2 6GX