There’s no FOMO at South Wales Haulier Inter-Haul Pallet Services. They run an exclusive MAN fleet and are happy that they are not missing out by rejecting other manufacturers.
The Pontypridd based transport operation cites outstanding levels of customer service and a long-term trusted partnering relationships with their local MAN dealer, WG Davies, and MAN Truck & Bus as their driving factors for remaining with the brand.
Operating 41 MAN Trucks from their busy Head Quarter site in Pontypridd and their recently opened Swindon depot (opened in 2018), Inter-Haul offer a range of storage and haulage solutions. Offering haulage across the UK and into Ireland their service includes individual pallet by pallet, part load and full load consignment deliveries and collections. Inter-Haul are founder members and shareholders of the Pallet-Track Network and over the past 20 years have expanded into Contract Logistics, Warehousing and a recently formed Crane Division.
The MAN Truck Fleet
The Inter-Haul fleet of 41 MAN Trucks has recently been bolstered thanks to the addition of 11 new vehicles; these consist of two MAN three axle 26 tonne TGS rigids, six TGX 26.470 tractors and most recently, three range topping Individual Lion S 26.510’s. The vehicles will work across both sites and will help further grow Inter-Hauls comprehensive logistics offering.
Mark Waite, Managing Director Inter-Haul, said; “We very much enjoy the partnering and trusted relationship we’ve formed with MAN Truck & Bus, MAN’s local Sales Executive David Hopkins and our local dealership WG Davies of Cardiff.
“Over the years we’ve found WG Davies’s approach to be very much based on offering high levels of focussed and tailored customer service. Roger Davies and the entire Cardiff team totally understand the needs of our business, they share our want of having all our vehicles on the road and earning and this is why, when we look at new vehicles, fleet replacements and service, we return to MAN and WG Davies time after time, it’s a simple decision.”
The Inter-Haul fleet is multifunctional and is made up of two x 13 tonne rigids, 19 x 18 tonne rigids, 18 of these are curtainsiders, with one being a flat-bed with a chassis mounted crane, two x 26 tonne rigids and 18 x 44 tonne tractor units. Their tractor units pull 13.6 and 15.6 metre semi-trailers both in single and double deck configuration, many fitted with bespoke tail lifts for their Contract Logistics Division.
“In terms of efficiency, when looking at whole life vehicle costs, our MAN Trucks offer us outstanding value for money. With a high level of car like comfort driver acceptance is good, as is the high level of technology in terms of both driver safety and assistance aids.” added Mark.
“Our latest TGX Individual Lion S tractors have a very high specification and this is for a number of reasons: we like to ensure our drivers have a nice safe and secure working environment and when away from home a comfortable and well-appointed cab. It’s a tough job being on the road and we put a high value on the great job our drivers do. These vehicles have integrated televisions, microwaves and coffee machines which also helps with driver retention and recruitment.” said Mark.
“We also wanted these vehicles to both draw the eye to Inter-Haul as a reliable company a committed service provider and a professional logistics partner and, at the same time represent the company well both on the road and at our customers premises.”
The Dealer’s View
David Hopkins, MAN Truck & Bus Sales Executive, added, “Mark at Inter-Haul has been a much valued customer for a number of years now, having a close relationship means we totally understand the operation and how our high level of service, across the board, adds value to his business.
“We know that fuel is a big cost for any truck operator and we’re delighted to see that marks vehicles are both delivering upon his expectations and our promise. We very much look forward to continuing this relationship” concluded David.